Privacy Policy

Introduction

Edoya Hotel Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking at any of our hotels.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, subscribe to our newsletter, or contact us. This may include:

• Name and contact information (email, phone number, address)
• Payment information (credit card details)
• Booking preferences and special requests
• Communication preferences
• Feedback and correspondence

How We Use Your Information

We use the information we collect to:

• Process your bookings and payments
• Provide customer service and respond to your requests
• Send you booking confirmations and updates
• Improve our services and develop new features
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction handling
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability